Subprocessors

Aircall

  • Purpose: Phone System
  • Entity Country: USA
  • Data Processing Location: USA/EU
  • DPA in place: Yes

Apple Inc. (Apple App Store)

  • Purpose: App performance tracking, event tracking, user behavior
  • Entity Country: USA
  • Data Processing Location: USA
  • DPA in place: Yes

Electric Imp

  • Purpose: IoT platform processing device
  • Entity Country: USA
  • Data Processing Location: USA
  • DPA in place: Yes

Google Inc. (Google Analytics)

  • Purpose: Analytics
  • Entity Country: USA
  • Data Processing Location: USA / EU
  • DPA in place: Yes

Google Inc. (Google Cloud Platform)

  • Purpose: Servers, databases, other GCP services required to provide Kisi’s services
  • Entity Country: USA
  • Data Processing Location: USA
  • DPA in place: Yes

Google Inc. (Google Play)

  • Purpose: App performance tracking, event tracking, user behavior
  • Entity Country: USA
  • Data Processing Location: USA
  • DPA in place: Yes

HubSpot

  • Purpose: Communication, CRM, customer support
  • Entity Country: USA
  • Data Processing Location: USA
  • DPA in place: Yes

Independent contractor support agents (Kisi OnCall)

  • Purpose: Kisi OnCall remote support (member verification and access support)
  • Entity Country: Individuals engaged directly by Kisi
  • Data Processing Location: Brazil, India, Philippines (remote access to systems hosted in the USA; no local storage)
  • Transfer safeguard: SCCs (Module 3) with UK Addendum
  • DPA in place: Yes
  • Named list: available to customers upon request

Imgix

  • Purpose: Hosting customer-uploaded images
  • Entity Country: USA
  • Data Processing Location: USA / Global CDN
  • DPA in place: Yes

OnSIP

  • Purpose: Phone System
  • Entity Country: USA
  • Data Processing Location: USA
  • DPA in place: Yes

Postmark

  • Purpose: Transactional email delivery
  • Entity Country: USA
  • Data Processing Location: USA
  • DPA in place: Yes

Samsung Electronics (Samsung Knox)

  • Purpose: Device enrollment and provisioning for Kiosk Pro tablets
  • Entity Country: South Korea
  • Data Processing Location: South Korea, USA and other Samsung affiliate locations
  • DPA in place: Yes

Sentry

  • Purpose: Logging, monitoring
  • Entity Country: USA
  • Data Processing Location: USA
  • DPA in place: Yes

TinyMDM (Ars Nova Systems SAS)

  • Purpose: Mobile device management for Kiosk Pro tablets
  • Entity Country: France
  • Data Processing Location: EU
  • DPA in place: Yes