Read more to learn how YogaFit studios enhanced their security across multiple locations using Kisi for global management and automated check ins
5 min reading time
Story shared by
Ashok Dhariwal
YogaFit Studios Owner
Before Kisi
Paper and pen to sign people up
Multiple platforms to manage one location
Difficulty deactivating access through physical credentials across locations
After
Automated check in process across sites
Single platform experience for operations
Increased security with only active members accessing the space
With 4 locations across Minneapolis, YogaFit Studios is a modern fitness studio that offers a range of personalized fitness classes for their members. With a growing client base, implementing an integrated system that allowed for scalability at no additional cost was a priority.
ABC Glofox, the fitness management platform used by YogaFit Studios, is the ideal fit to leverage data, embrace innovation, and focus on your members.
We spoke with Ashok Dhariwal, CEO and Owner of YogaFit Studios to discover how Kisi and ABC Glofox have enhanced the security of their spaces, improved their check in experience, and saved time in operational tasks.
Kisi supports a flexible membership structure that increases revenue
YogaFit Studios offers multiple types of memberships packs to support a flexible model that can work across their locations. With monthly, prepaid members, unlimited classes, and credit packs they needed an access system that could confidently organize and enable the preferred choice for clients.
With Kisi, any active member can easily book classes in any of the locations without having to use different credentials. This is beneficial for the member experience and it also ensures instructors can spend more time welcoming new members instead of enabling access multiple times.
By having ABC Glofox and Kisi integrated, members can confidently show up at their preferred studio without compromising security.
As Ashok shared with us, “One of the main differentiators that makes our studios special is our customer service. Customers love that the gym is equipped with Kisi and ABC Glofox because it’s easy and they don’t need to remember any badges.”
Mobile access has helped members have an excellent experience while keeping YogaFit Studios safe and open at flexible hours.
A paperless, touchless, and secure check in experience with Kisi and ABC Glofox
The COVID-19 pandemic mandated several core changes to the class booking system at YogaFit Studios. Part of that shift included moving to online reservations to promote a touchless and seamless check in experience.
“With the self-serve booking, scheduling, canceling, and the ability for customers to manage themselves, ABC Glofox and Kisi saved our business during COVID-19,” shares Ashok.
Kisi was the right platform to empower the YogaFit Studios to implement a forward thinking check-in process without additional costs or risks.
“It saved us a lot of work. The instructors are the ones welcoming our members and checking them in. We used to have different softwares and the Kisi and ABC Glofox solution eliminated a lot of paperwork,” says Ashok Dhariwal
YogaFit Studios continues to support a flexible check in model and being able to leverage the right technology to do routine tasks ensures that revenue keeps growing.
The security that Kisi provides is an added value for instructors and members
Since YogaFit Studios is a programming-driven studio and offers diverse class options throughout the day, each of their spaces is consistently accommodating a growing member base.
The security of the space is a priority to ensure only active members are entering the studio and members can focus on utilizing the space comfortably. Without having to rely on cards and fobs for access, the offboarding is automatic and instant.
Kisi offers a wide range of features such as intrusion detection, an easy multi location management dashboard, and tailgating incident alerts to make sure your staff can focus on what matters the most - members.
With over 50+ instructors and clients using Kisi to access their spaces, YogaFit Studios benefits from having an automatic sync with ABC Glofox for billing, bookings, scheduling, and off-boarding.
In addition, having a clear reporting structure with Kisi’s Event Reports also means that the studio can remain compliant and members can claim health insurance reimbursements by showing a clear class attendance record.
A recommended system for scalability
Ashok Dhariwal insisted that having an integrated system across YogaFit Studio locations was extremely important for members, instructors, and the security operations of the spaces.
When asked about what advice he would give to other business owners, Ashok recommends to “Get something more integrated. Fitness studios use too many systems to manage and monitor bookings, onboarding, and security.”
The ability to eliminate paperwork and replicate the same task across multiple locations ensures strategic growth without sacrificing community and customer service.
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